DroneOptics
Terms & Conditions
DroneOptics Terms & Conditions
Agreement
By requesting service and submitting payment, you agree to these Terms & Conditions. No further confirmation is required.
FAA Compliance & Weather Delays
All drone operations comply with FAA regulations and are subject to airspace restrictions.
Flights may be delayed due to weather (e.g., high winds, rain, lightning).
If rescheduling is required due to FAA or weather-related issues, DroneOptics will reschedule at no additional charge.
Customer-initiated reschedules that are not FAA- or weather-related may be subject to additional fees.
Payment, Cancellations & Refunds
All services must be paid in full at the time of booking. Pricing varies by package.
Refunds may be issued at our discretion for cancellations received before 5:00 PM CST on the business day prior to the scheduled mission.
If a mission cannot be completed due to FAA or weather restrictions, DroneOptics will reschedule at no charge. Refunds will only be considered if rescheduling is not possible.
Delivery of Inspection Results
Clients receive high-resolution images and/or video via a secure online link. No physical copies are provided.
Turnaround time is typically 24–48 hours after the inspection.
Limitations of Inspection
DroneOptics does not provide structural certifications.
Aerial imagery does not guarantee detection of leaks, hidden damage, or underlying issues.
Drone inspections are not a substitute for a physical inspection by a licensed roofing professional.
Reshoots & Revisions
✔ Reshoots due to weather or FAA issues are free.
✔ Minor edits such as brightness and contrast adjustments are included.
❌ Reshoots requested for stylistic preferences or framing may incur an additional fee.
Legal Notice, Liability & Dispute Resolution
DroneOptics provides aerial imagery for informational purposes only and is not responsible for decisions made based on the content provided.
DroneOptics is fully insured and takes all reasonable safety precautions during flight operations. However, we are not liable for delays caused by weather, third-party actions, or unforeseen technical issues.
By booking, you agree to resolve any disputes through binding arbitration rather than court litigation.
Disputes must be submitted in writing within 7 days of delivery. We will attempt informal resolution before initiating arbitration.
By booking, you waive the right to participate in any class action or class-wide arbitration.
DroneOptics reserves all rights permitted under applicable law.
Usage Rights
Clients receive full rights to use the delivered media for personal, professional, or commercial use.
DroneOptics retains the right to use any imagery or video for portfolio, marketing, or promotional purposes unless otherwise agreed upon in writing.
Privacy Protection
DroneOptics values your privacy and does not sell or share your personal information with third parties.
We take standard precautions to protect your data, but no system is 100% secure.
We are committed to handling your information responsibly and transparently.